Patient Information

Appointments

To schedule appointments, call one of our offices:

Brevard Office

(828) 884-7320

 

Hendersonville Office

(828) 693-4161

 

Office Hours

Brevard

8:15 a.m. – 4:45 p.m.

Monday through Friday

 

Hendersonville

8:15 a.m. – 4:45 p.m.

Monday through Friday

Appointment/Cancellation Policy

NO-SHOW/LATE CANCELLATION/LATE ARRIVAL POLICY
 
At Looking Glass Eye Center, we strive to provide comprehensive eye care to our patients in a timely manner. In order to do this, we need to reduce the number of no-show/late cancellations that take away available time slots from another patient.
 
Looking Glass Eye Center is now reviewing patients who miss appointments or cancel appointments the same day. We understand there are situations such as medical emergencies that occasionally arise. These situations will be considered on a case-by-case basis.
 
After 2 no-show/late cancellations in the same year, Looking Glass Eye Center may decide to no longer see or treat you as a patient.
 
We ask that you notify our office 24 hours before your appointment if you are unable to make it.
If you no-show an appointment, your next appointment may have to be scheduled at the end of the day.
We reserve the right to reschedule your appointment if you arrive 15 minutes late after your appointment time.
 
Thank you for working with us to ensure all patients get the eye care they need.

 

The Day of your Appointment

Click here for a map to our offices.
 

If you wear glasses, please bring them to your appointment. If you wear contacts, please bring your boxes or current Rx to your appointment.
 
Financial Arrangements: It is important to bring your current insurance cards. Co-payments and fees for non-covered services (such as refractions and routine vision exams) are collected at the time of service. Our office accepts checks, cash and credit card payments.

visa-card  mastercard  discover

If you have any questions regarding your upcoming visit, please do not hesitate to contact us at the telephone numbers above or you may submit a question on our website.

 

Online Payments



 
We will accept Visa, Mastercard and Discover cards.
visa-card  mastercard  discover
 

Emergencies

Brevard area, please call (828) 883-5174 to reach the doctor on call.

Hendersonville area, please call (828) 696-1000 to reach the doctor on call.

 

Health Insurance Plans

Looking Glass Eye Center participates with many health insurance plans, including:

 

  • Medicare
  • Medicaid
  • Blue Cross/Blue Shield
  • United Health Care
  • Cigna

 

We also accept many vision plans, including:

 

  • Superior Vision
  • Community Eye Care
  • Eyemed

 

If you have any questions regarding insurance coverage, please check with your health insurance carrier or feel free to contact our office for further information.

Financing

carecredit-logoAs a service to our patients, we are pleased to offer the CareCredit card, the nation’s leading patient payment program. CareCredit lets you begin your procedure immediately—then pay for it over time with low monthly payments that are easy to fit into your monthly budget. So, you can begin your vision care today and conveniently pay with low monthly payments. CareCredit offers a comprehensive range of No Interest and Extended Payment Plans from 3 to 48 months.

Please allow 4 days for processing. If your appointment is less than 4 days away please download the forms or be prepared to fill them out when you arrive at the office. Thanks for your patience and understanding.
 


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