Appointments

To schedule appointments, call one of our offices:

Brevard Office

(828) 884-7320

Hendersonville Office

(828) 693-4161

Office Hours

Brevard

8:15 a.m. – 4:45 p.m.

Monday through Friday

Hendersonville

8:15 a.m. – 4:45 p.m.

Monday through Friday

Appointment/Cancellation Policy

NO-SHOW/LATE CANCELLATION/LATE ARRIVAL POLICY

At Looking Glass Eye Center, we strive to provide comprehensive eye care to our patients in a timely manner. In order to do this, we need to reduce the number of no-show/late cancellations that take away available time slots from another patient.

Looking Glass Eye Center is now reviewing patients who miss appointments or cancel appointments the same day. We understand there are situations such as medical emergencies that occasionally arise. These situations will be considered on a case-by-case basis.

After 2 no-show/late cancellations in the same year, Looking Glass Eye Center may decide to no longer see or treat you as a patient.

We ask that you notify our office 24 hours before your appointment if you are unable to make it.
If you no-show an appointment, your next appointment may have to be scheduled at the end of the day.
We reserve the right to reschedule your appointment if you arrive 15 minutes late after your appointment time.

Thank you for working with us to ensure all patients get the eye care they need.

The Day of your Appointment

Click here for a map to our offices.

Please arrive a few minutes early to allow time for registration. Remember to bring your registration forms if you are a new patient.

If you wear glasses, please bring them to your appointment. If you wear contacts, please bring your boxes or current Rx to your appointment.

Financial Arrangements: It is important to bring your current insurance cards. Co-payments and fees for non-covered services (such as refractions and routine vision exams) are collected at the time of service. Our office accepts checks, cash and credit card payments.

If you have any questions regarding your upcoming visit, please do not hesitate to contact us at the telephone numbers above or you may submit a question on our website.

Online Payments

We will accept Visa, Mastercard and Discover cards.

Emergencies

Brevard area, please call (828) 883-5174 to reach the doctor on call.

Hendersonville area, please call (828) 696-1000 to reach the doctor on call.

Health Insurance Plans

Looking Glass Eye Center participates with many health insurance plans, including:

Medicare
Medicaid
Blue Cross/Blue Shield
United Health Care
Cigna

We also accept many vision plans, including:

Superior Vision
Community Eye Care
Eyemed

If you have any questions regarding insurance coverage, please check with your health insurance carrier or feel free to contact our office for further information.

Financing

As a service to our patients, we are pleased to offer the CareCredit card, the nation’s leading patient payment program. CareCredit lets you begin your procedure immediately—then pay for it over time with low monthly payments that are easy to fit into your monthly budget. So, you can begin your vision care today and conveniently pay with low monthly payments. CareCredit offers a comprehensive range of No Interest and Extended Payment Plans from 3 to 48 months.

Online Registration

Please allow 4 days for processing. If your appointment is less than 4 days away please download the forms or be prepared to fill them out when you arrive at the office. Thanks for your patience and understanding.

Click here for secure online registration

Please print and bring these additional forms that are not available if using the online registration
Patient History Form
Acknowledgement of Privacy Practices
No Show Policy

Download Forms

To save time during your appointment, fill out these forms at home and bring them in with you:

If you do not have a copy of Acrobat Reader you can get one for free by clicking here or on the icon to the right. This will take you to Adobe’s web site and enable you to download the Acrobat program to your computer.

Patient Information